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Showing posts from April, 2010
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THE POWER OF A VOLCANO I should be getting ready to fly to Los Angeles on Thursday. But I am not. That does not mean I am not going. It will depend on how much ash is spewing from that volcano in Iceland. The eruption of Eyjafjallajökull has thought us all a lesson, and we will take a long time to recover from it. Although the restrictions begun more than a week ago, I was certain by this time it would all be over. I was wrong. One of the most baffling part of the week was getting information. The American Airlines website urged me to call customer services. But the airlines were certainly out of your reach, no matter how many calls you made. I made the mistake of heading to the airport's Terminal 3, and was absolutely amazed to find the entire building closed off, and with serious custodians blocking your paths. Their answers were all the same ... use the phone ... contact your friendly airline, as if you could. About the volcano itself, I depended on the newspapers. And even they